Anti-Discrimination Policy

AcFixMart is committed to providing a platform that is inclusive, respectful, and free from all forms of discrimination, in accordance with the Constitution of India and relevant Indian laws.

1. Policy Statement

We strictly prohibit discrimination against any individual, whether a customer, technician, employee, or partner, based on the following protected attributes:

• Race, caste, or ethnic origin
• Religion or religious beliefs
• Sex, gender identity, or sexual orientation
• Marital or family status
• Age
• Physical or mental disability
• Language or nationality
• Pregnancy or maternity status
• Economic or social background

2. Legal Basis

This policy is guided by the following Indian laws:

• Constitution of India: Articles 14, 15, 16, and 21 guarantee equality before law and prohibit discrimination.
• Equal Remuneration Act, 1976: Ensures equal pay and prohibits gender-based discrimination in hiring.
• Rights of Persons with Disabilities Act, 2016: Prohibits discrimination on the grounds of disability.
• Transgender Persons (Protection of Rights) Act, 2019: Prohibits discrimination against transgender individuals in employment, services, and accommodation.
• Sexual Harassment of Women at Workplace Act, 2013: Protects women against harassment and discrimination at the workplace.

3. Our Commitments

AcFixMart commits to the following principles across all operations:

• Equal opportunity in technician onboarding and service delivery
• Safe, respectful communication between all users and staff
• Prompt investigation of any discrimination-related complaints
• Ensuring our platform design and operations are inclusive and accessible
• Prohibiting caste-based filtering, profiling, or service rejection

4. Reporting Discrimination

If you experience or witness any form of discrimination while using our platform, please report it immediately via:

• Email: support@acfixmart.online
• Phone: 0884-3564067
• In-app complaint form (if available)

5. Consequences of Violation

Any technician, employee, or user found violating this policy may face suspension or permanent removal from the AcFixMart platform. Legal recourse may be pursued in serious cases.

6. Policy Updates

This policy may be revised to stay in line with Indian laws and evolving best practices. We encourage all users to review it periodically.

Effective Date: June 26, 2025