Privacy Policy
How we collect, use and protect your data.
Effective: 06-May-2026 | Updated: September 2026 | Applies to acfixmart.online, Android App, WhatsApp Bot
AcFixMart (a registered business entity based in Kakinada, AP) explains here how we collect, use, and protect your personal data. By using our platform, you consent to these practices.
Customers: name, phone, email, service address, AC details, payment references, WhatsApp messages, Firebase notification tokens.
Technicians: name, phone, address, ID proof, bank details, service history, registration fee record.
Automatically: IP address, browser/device type, session data, interaction logs.
- Process and confirm service bookings and product orders
- Assign technicians and send notifications (WhatsApp, push, SMS)
- Generate GST invoices / Bills of Supply under the CGST Act, 2017
- Process payments and maintain financial records for GST compliance
- Track technician earnings, commissions, and payouts
- Send service reminders, promotions, and platform updates
- Comply with government tender and regulatory requirements
As a GST-registered entity (SAC 998719, AP), we retain transaction records — including GSTIN, invoice details, and payment references — for a minimum of 6 years as mandated by GST law. This data is used solely for tax compliance and audit.
We do not sell your data. We share only:
- Assigned technician: customer name, address & service details
- PhonePe / UPI: payment data (processed under their own policies)
- Meta WhatsApp Business API: booking messages
- Firebase / Google: push notification tokens
- Government / legal: where required under Indian law or court order
Session-based auth, role-based access controls, server-side validation, HTTPS on Hostinger. Financial data is not stored locally — processed by PhonePe/UPI.
- Access — request a copy of data we hold about you
- Correction — update inaccurate info via your dashboard or by contacting us
- Deletion — request deletion (subject to legal retention requirements)
- Opt-out — reply STOP to any promotional WhatsApp/SMS
G1, 17-10-92 B22, Dairyfarm Center, AMG Road, Kakinada – 533001, AP
📧 support@acfixmart.online | 📞 9505567569