Shipping
Delivery timelines, charges and what to do on delivery.
Delivery
- Estimated delivery date and any delivery charge are shown on the product page and again at checkout, before payment. There are no hidden charges added after you pay.
- Sellers dispatch within the time stated on the listing; you receive a tracking number when available.
- Deliveries are made to the address you provide; please keep your phone reachable for the delivery person.
On delivery
Check the package. Refuse delivery or record a short video while opening if it is visibly damaged; report any issue within 48 hours from My Orders.
Large appliances
AC / refrigerator / washing-machine installation and demo, if included, are scheduled after delivery and shown on the order page.
Imported goods
Where a product is imported, the product page shows the importer's details and country of origin.